Shipping Policy
Last Updated: [Current Date]
Hi, I’m [Your Name], the owner of The Better Good. This policy explains how I handle shipping for all orders placed on . My goal is to get your purchases to you safely, quickly, and affordably.
1. Shipping Carriers
I partner with trusted carriers to ensure reliable delivery:
Domestic U.S. Orders: USPS, UPS, FedEx
Special Items (fragile/high-value): Insured shipping with signature confirmation
International: Case-by-case basis (contact me first)
2. Processing Time
Orders placed Monday–Friday before 3:00 PM CST ship within 1 business day.
Weekend/holiday orders ship next business day.
Pre-order or custom items will note longer processing times on their product page.
3. U.S. Shipping Options & Costs
Service | Cost | Delivery Time |
|---|---|---|
Standard | FREE on orders over $50 | 3–7 business days |
Standard | **$5** on orders under $50 | 3–7 business days |
Priority | $8 (flat rate) | 2–4 business days |
Notes:
Remote Areas (e.g., rural Alaska/Hawaii): May incur extended delivery times + small surcharge (calculated at checkout).
International shipping costs vary by destination (message me for a quote).
4. Tracking & Delivery
You’ll receive a tracking number via email once your order ships.
Risk passes to you once the carrier scans your package. I recommend using a secure delivery address.
5. Returns/Exchanges Shipping
If I made a mistake (wrong/defective item): I cover return shipping + send a replacement.
Change of mind returns (within 30 days, unused): You pay return shipping to my Texas address below.
Refused/undeliverable packages due to incorrect address: Customer responsible for reshipping costs.
6. Prohibited Items
I comply with all U.S. shipping regulations. Restricted items include:
❌ Hazardous materials
❌ Lithium batteries (without certification)
❌ Items prohibited by carriers (e.g., aerosols, weapons)
7. Things Beyond My Control
Delays due to weather, natural disasters, carrier errors, or customs are not my responsibility. I’ll help track your package if issues arise!
8. Policy Updates
I may update this policy occasionally. The latest version will always be posted here.
Contact Me for Shipping Help
📬 Returns Address:
The Better Good
14118 ROSETTA DR
CYPRESS, TX 77429
📧 Email: support@thebettergood.life
📞 Phone: +1 (769) 308-3114
⏰ Support Hours: Mon–Fri, 9:00 AM – 6:00 PM CST
